Billing Terms and Conditions

Order Acceptance and Quantity Limits

joyquarry may decline an order or restrict or cancel the quantity purchased at its discretion. Limits may apply to orders associated with the same person, household, customer account, payment card, billing address or delivery address. We may also restrict purchases that appear, in our judgment, to have been made by dealers, distributors or resellers.

Changes or Cancellations

If an order is changed or canceled by us, we may try to notify you using the email address, billing address or telephone number submitted at checkout.

Accurate Billing and Account Details

By purchasing from our store, you agree to submit complete, correct and up-to-date order and account information. Please keep your email address, payment-card information and card expiration date current so that transactions can be completed and we can reach you when necessary.

Related Policy

For information about returning an item or receiving a refund, please consult our Return & Refund Policy.

Contact Us Email: service@joyquarry.com

Customer Service Hours: Monday–Friday, 09:00–18:00 (UTC+8).